FAQs

Administrative Services

Are employment applications accepted even when there are no current positions available?

No, the Town only accepts employment applications for current position vacancies.

How do I apply for a job?

Please visit our Employment Opportunities page (also under Apply & Request menu).

How do I find the status of my application?

The Town is currently working on developing software for employment application tracking. Please contact the Administrative Services Director for information regarding position vacancies and application statuses.

Where are current positions usually posted?

Please visit the Employment Opportunities page for current job openings.

Building

How do I apply for a Building Permit?

Building Permits are available in the Building Department located in the Town of Cutler Bay Town Center at 10720 Caribbean Blvd., Suite 110 or you can click here to download a permit application and a checklist of items necessary when submitting application.

If I obtain a building permit but live in a Homeowner's Association will I be able to complete my project?

Even though you may be able to obtain a permit without providing a Homeowner Association's approval letter to the Building Department, your property may have deed restrictions that would not allow your project to be completed. Your Homeowner's Association may require that your project be approved before commencing. Deed restrictions applicable to your property may be found in the public records of this county. Depending on the scope of your project, there may be additional permits required from other governmental entities such as Water Management Districts, state agencies or federal agencies.

What about inspections?

It is your responsibility to call for inspections at specific required times during construction. Your contractor shall be required to call for the work done under the permit issued in his or her name. However, it is still your responsibility as the property owner, to make sure the inspections are made. Inspections are made during certain points in the project, depending on the work that's being performed. For example, sheds require inspection of the footer, concrete slab, and final inspection when all the work has been completed. Remember... the project is not legally completed until it has passed final inspection.

To schedule an Inspection contact the Town of Cutler Bay Inspection Hotline at 786-573-5515

You must give a minimum of 24 hours’ notice for all inspections. Inspections scheduled prior to 3:00 pm will be scheduled for the following day. Inspections scheduled after 3:00 will be scheduled for the day following the next day.

When calling please have your permit number, address of the property, type of inspection needed, contractor, contractor contact name, and contact phone number ready as well.

What are permits and why do I need one?

Permits are a way for the Town of Cutler Bay to regulate construction. The issuing of permits is a way to ensure that all construction in the Town is safe. The safety of the occupants of buildings is the primary reason for having construction codes. Obtaining a permit is just the first step in the process. In this step, you may need to create plans to submit to the department, make a plot plan for your property showing the improvements, and show the type of construction you'll be doing. Once plans are approved, you're required to build the project to those plans. If any changes are made to the plans, they must be made with the Town's approval. The second half of the process is the inspection of the work. 

What if I have a permit but failed to call for the required inspections?

Generally, permits expire after 180 days if no inspections are requested. In order for the project to be completed, it must pass all the required inspections including final inspection. If your permit has expired prior to final inspection, the project is in violation of Town codes. If this is the case with your project, you are required to call (305) 234-4193. We will instruct you as to the requirements necessary for you to be able to reactivate the permit or apply for another with ease.

When don't I need a permit?

A construction permit is not needed for repair items; such as wallpapering, painting or similar finish work. For repairs to plumbing, mechanical and electrical work, replacement or repair of fixtures (such as changing water faucets or replacing switches) does not normally require a permit. However, replacing a water heater or adding a permanently wired light fixture does require a permit. For further clarification please refer to the 2010 Florida Building Code, Chapter 1 - Scope and Administration, Section 105 Permits, 105.1 through 105.2. Below please find a link to the Florida Building Code.

http://ecodes.biz/ecodes_support/Free_Resources/2010Florida/2010Florida_main.html

Burglar Alarms

Does my alarm system have to be registered?

Residential, business or commercial alarm systems must be registered annually if they are monitored, or have interior/exterior indicators (flashing lights, sirens, etc.) that can be seen or heard outside of the alarmed location by others, causing the police to provide services.

How can I help prevent false alarms?

Make sure that you immediately report your false alarm to your alarm company so they can cancel with police dispatch prior to police arrival. Ensure that everyone in your household or business has been properly trained on your alarm system. Make sure your alarm system is in good working order and inspected periodically by your alarm company.

How do I register my burglar alarm with the Town?

Complete and submit the Burglar Alarm Registration Form with the appropriate fee to the Town’s Finance Dept. Fees may be paid in person with a credit card, check or money order. Checks or money orders, along with the completed registration form, may be mailed to:

10720 Caribbean Boulevard, Suite 105
Attn: Finance
Cutler Bay, FL 33189

How much is the registration fee?

The registration fee is $25.00 in January and is reduced by two dollars ($2.00) each month thereafter.  The fee is not reduced, however, if an alarm system should have been registered as of January 1st but was not registered until later in the year.  The renewal fee is waived in all subsequent years upon renewing your alarm if you had no false alarms during the prior registration period.

What are the fees for false alarm violations?

 The 1st false alarm is no charge.

 The 2nd through the 4th false alarms are $100.00 per occurrence.

 The 5th and each additional false alarms are $200.00 per occurrence (through the end of the registration period).

 

What happens if I don't register the alarm?

You will be assessed the full registration fee of $25.00 .

What happens if I have no false alarm?

If there are no false alarm within the previous registration period the renewal fee is waived.

What is a false alarm?

A false alarm is a signal from a burglar alarm system that elicits a response by the Town’s police department when no emergency or actual or threatened criminal activity requiring an immediate response happened. This includes a signal activated by negligence; accident; mechanical failure; electrical failure; signals activated intentionally in non-emergency situations; and signals which the actual cause is unknown.

What is the process to dispute a false alarm violation?

A hearing before the Special Magistrate can be requested which will afford you the opportunity to explain your case.  Additional hearing costs may be assessed if you the Special Magistrate does not rule in your favor.

What is the registration period for the burglar alarm?

The burglar alarm registration period is from Jan 1st through Dec 31st each year.

When is an alarm signal not considered a false alarm?

When the alarm is activated based upon a reasonable belief that an emergency or actual or threatened criminal activity requiring immediate response existed.

The burglar alarm system was activated by lightning or an electrical surge that caused physical damage to the system as evidenced by the testimony of a licensed Alarm Company who conducted an on-site inspection personally observed the damage to the system.

If the alarm user experience a power outage of four or more hours causing the alarm to activate upon restoration of power as evidenced by written documentation provided by utility company.

Business Tax Receipt

What is a Local Business Tax Receipt?

According to Florida Statute 205.022, "Local Business Tax Receipt" means the method by which a local governing authority grants the privilege of engaging in or managing any business, profession, or occupation within its jurisdiction.

Who is required to have a Local Business Tax Receipt?

All businesses in the Town require a Cutler Bay Local Business Tax Receipt prior to obtaining a Local Business Tax Receipt from Miami-Dade County. A separate Local Business Tax Receipt is required for each individual holding a State issued professional Receipt. For example, if three physicians practice out of one office, each physician is required to have their own Local Business Tax Receipt, in addition to the administrative office Receipt. Other examples include, but are not limited to, Real Estate Brokers and Sales Agents, Attorneys and Beauty Salon Stylists.

How much does a Local Business Tax Receipt cost?

The Receipt tax (fee) varies depending upon the type of business or profession. Click here to view a list of fee per business.

May I operate a business from my home?

Certain home-based businesses are allowed in the Town of Cutler Bay. The Zoning department must approve your home-based business prior to you obtaining a business tax receipt.

Email planninginfo@cutlerbay-fl.gov for additional information.

What are the steps to apply for a Certificate of Use and Business Tax Receipt?

In order to obtain a Certificate of Use and Business Tax Receipt, check out the steps below to learn about how to do so and the order you should follow:

  1. The first step of the process is to complete the Use Request Form and Miami Dade County Approval of Municipal Application for Certificate of Use form and e-mail to planninginfo@cutlerbay-fl.gov for approval by the Planning and Zoning Division.
  2. After approval from Planning and Zoning, your next step will be to use the approved documents to apply for Miami-Dade County Approval of Municipal Application for Certificate of Use. You must first create an account with Miami Dade County and upload your form www.miamidade.gov/apps/rer/epsportalDetailed instructions can be found here or call (786) 315-2800 (not required for home-based businesses).
  3. Next you should complete, sign, and collect the following documents:
    1. Complete Cutler Bay Certificate of Use Application form and payment of $35 fee (may be submitted by check or money order made payable to "Town of Cutler Bay).
    2. Complete Cutler Bay Local Business Tax Receipt Application. Fee depends on business type—click here to view the business tax fee schedule.
    3. Complete Miami-Dade County Local Business Tax Receipt on their website or call (305) 279-4949.
    4. State of Florida Business Registration Documents this can be filed as Articles of Incorporation, LLC registration, or Fictitious Name. Available through www.sunbiz.org.
    5. Federal Tax ID Number or EIN obtained from the Internal Revenue Service website or calling 1 (800) 829-4933.
    6. State/Trade License, if applicable.
    7. Miami Dade Fire Permit, apply for a Fire Permit or call (786) 331-4800 (not required for home-based businesses).
    8. Lease Agreement including signatures of the landlord and tenant. Home-Based Businesses must have property owner approval if the applicant is a tenant.
    9. Parking Plan/Site Plan indicating the location and number of parking spaces provided (home based businesses to provide floor plan of residence).
    10. Home-Based Businesses only: a)Home Occupation Affidavit; and b) Floor plan of residence indicating the location and dimensions of the home office.
    11. Assisted Living Facilities only: AHCA Licensing Certificate. Contact (850) 412-4304.
    12. Agency for Persons with disabilities for Group Homes only: Certificate of License. Contact (850) 488-4257.
  4. When you have all the documents above completed, please contact the Town of Cutler Bay's Finance Department at (786) 573-5512 to make an appointment to submit, make your payments and obtain your business tax receipt.

Once obtained, the Local Business Tax Receipts and the Certificates of Use must be displayed conspicuously at the place of business and in such a manner as to be open to the view of the public and subject to inspection by all duly authorized officers of the Town.

What documents must I provide for my HOME-BASED BUSINESS in order to obtain a Local Business Tax Receipt?

With any questions on this process, please contact the Finance Department at (305) 234-4262.

What documents must I provide in order to obtain a Local Business Tax Receipt?

See checklist below for documents to needed to obtain a Local Business Tax Receipt. Click here for a printable version of this checklist.

How long is a Local Business Tax Receipt valid and how do I renew it?

Receipts are valid for each fiscal year beginning on October 1 and expiring on September 30. In August, courtesy renewal notices are mailed to each registered business and the appropriate Receipt tax must be paid before October 1. Click here to pay your Business Tax renewal online.

If a business does not receive a renewal, it remains the responsibility of the business owner to ensure that the Receipt is renewed prior to October 1.

Failure to renew in a timely manner will result in late fees as outlined below:

Late Fees
Payment Received On or After... Late Fee Percent Added
October 1 10% surcharge
November 1 15% surcharge
December 1 20% surcharge
January 1 25% surcharge
What do I do if I move my business location or I cease operation of the business?

Upon written request and presentation of the original Receipt, any Receipt may be transferred from one location to another location (within Town limits) upon payment of a transfer fee of up to ten (10%) percent of the annual Receipt tax, but not less than three dollars ($3.00) and upon verification that such use is permitted by the Town's land development regulations at the new location. If your business should cease operation, please inform the Town with a written statement.

Clerks Office

How do I contact a member of the Town Council?
How do I make a Public Records Request?

Florida Government-in-the-Sunshine law provides a right of access to governmental proceedings and documents. Florida law does not require anyone to place a public records request in writing.  However, if you would like to do so, please make your public record request by calling the Town of Cutler Bay, Office of Town Clerk at 305-234-4262 or emailing townclerk@cutlerbay-fl.gov 

Charges as allowed by Florida Statute Chapter 119 are applicable.  The Town is also authorized to charge and collect a special service charge for the staff costs associated with conducting the search for records that would require extensive use of clerical and/or technology staff time.  The Town uses more than 15 minutes as the trigger for assertion of this charge.  If the records request requires extensive use of information technology resources or extensive clerical or supervisory assistance by the Town staff, the Town may charge in addition to the actual cost of duplication, a special service charge which is based on the cost incurred for the extensive use of information technology resources or the labor cost of the personnel providing the service.  

For your convenience we have made a Public Records Request web page available. To submit a request please click here.

What forms of payment do you accept?
  • Credit Card (in person with valid ID only)
  • Checks made payable to "The Town of Cutler Bay"
What information does a lien search reveal? Is it the same as a permit search?

The Office of the Town Clerk provides lien verification regarding Code Violations, False Alarm Violations and Unsafe Structures.  Requests for open/expired/closed permits are not associated with lien searches.  A request for a permit search will be forwarded to the Building Department for verification; payment for a permit search must be made separately.

What information is needed in order to process a lien search request?
  • Property Address
  • Folio#
  • Owner (optional)
What is the cost incurred with processing a lien search request?
  • Standard lien search fee is $100.00 (Non-Refundable)
  • Expedited lien search fee is $200.00 (Non-Refundable) 
  • Lien Search Request Form
What is the turnaround time for a lien search request?
  • Turnaround time for standard lien search is 5-7 business days from receipt of payment
  • Turnaround time for expedited lien search is 24 hours (Mon-Fri) from receipt of payment
When and where are the Town Council Meetings held?
  • Town Council Meetings are generally held every third Wednesday of the month at 6:00 P.M. in the Town Council Chambers.  By Town Charter, the Town Council must hold 11 meetings per year.
  • To view current schedule of meetings click here
Where can I find agendas, adopted resolution, ordinances & minutes?
  • These documents are Public Records and can always be obtained by contacting the Town Clerk's Office by phone at 305-234-4262 or by email at townclerk@cutlerbay-fl.gov
Which Councilmember represents my residential area?

Code Compliance

Does the Town of Cutler Bay ever correct or “abate” the violation?

If a nuisance or life safety violation exists, the Town may correct the violation. Three examples of when the Town may consider correcting the violation is an overgrown lot, an unsecured swimming pool or an unsecured building providing an attractive nuisance. If the Town corrects the violation, liens are placed against the property for the costs associated with the correction.

How do I report a violation?

There are several ways to report a violation. You can call the department at 305-234-4262 and ask to speak to the Code Compliance Records Clerk who will take the complaint over the phone. You can submit a compliant via our Online Citizen Request system or you can come to the Code Compliance office and submit a complaint with the Code Compliance Records Clerk.

Is the Code Compliance Division required to give warnings?

No, warnings are provided primarily as a courtesy to the property owner. 

My neighbors have violations too. Why aren’t you investigating them?

If you suspect there is a code violation on another property, you may contact Code Compliance Division and provide this information. A case will be opened and investigated appropriately.  If a violation is found to exist, the owner will be contacted and required to remove the violation and/or obtain the necessary permits for the violation. 

What happens when a Code Compliance Officer finds a violation?

If a violation is noted, a courtesy warning will be given to the property owner of record, and in some cases the tenant, to advise them of the problem(s). A property owner is given a period of time to correct a violation. If the property owner does not correct the violation within the deadline given in the warning, the Code Compliance Officer will issue a citation. 

Who turned me in?

We receive complaints from a number of sources including internal referrals, outside agencies and the general public. We do not disclose the source of the complaints; that information is kept confidential. 

Golf Cart Registration

How do I register my golf cart?

Submit the following (required forms are linked below): 

  • A completed Golf Cart Registration Form to the Town
  • Notarized Golf Cart Registration Affidavit demonstrating that the golf cart meets all state law requirements prior to operating on designated streets
  • Proof of insurance (the Town does not determine the amount of coverage)
  • $60 one-time permit fee (no cash payments will be accepted)
  • Bring your completed Golf Cart Permit Application, Notarized Affidavit, Proof of Insurance, Valid Driver’s License, and $60 one-time permit fee to Town Hall (10720 Caribbean Boulevard, Suite 105, Cutler Bay, FL 33189) from Monday to Friday between 8 a.m. to 5 p.m.
  • Affix your Town-issued Golf Cart Registration Permit to the rear fender of your Golf Cart
How often is the permit renewed?

The permit does not expire

What is the penalty for not registering my golf cart?

Operating a golf cart without proper registration will result in a fine of $150

Where can I drive my golf cart?

Golf Carts are allowed on all streets within the Town’s municipal boundaries except the following;

  • US-1/S. Dixie Highway
  • Florida Turnpike
  • Caribbean Blvd. (US-1 to SW 107 Ave)
  • Marlin Rd (US-1 to Sterling Dr)
  • SW 97 Ave (SW 212 St to SW 216 St)
  • SW 211 St. (SW 112 Ave to SW 107 Ave)
  • SW 216 St. (Old Cutler Rd to SW 87 Ave)

Additionally, your Golf Cart Permit allows you to operate your golf cart on the local roads of the Village of Palmetto Bay. Please direct any questions or concerns regarding operating a golf cart in the Village of Palmetto Bay to their Village staff.

Human Resources

Are employment applications accepted even when there are no current positions available?

No, the Town only accepts employment applications for current position vacancies.

How do I apply for a job?
How do I find the status of my application?

The Town is currently working on developing software for employment application tracking. Please contact the Administrative Services Director for information regarding position vacancies and application statuses.

Parks and Recreation

Can I reserve or rent the pool?

Currently the pool is unavailable to reserve on the weekends.  

Do we have a swim team?

Yes, we have swim teams that practice at our facility. Visit our Cutler Ridge Park and Pool webpage to learn more

Do you have a youth baseball/softball League?

Yes, contact the Perrine Baseball & Softball Association by calling (305) 338-4337.

Do you have a youth soccer league?

Yes, Albion Soccer Club plays at Cutler Ridge Park and Lakes by the Bay Parks. Learn more at https://albionscmiami.org/contact-us.

Do you have a youth tackle football league?

Yes, Palmetto Raiders (305) 710-3529

Do you have Adult leagues and if so what are they?

Men’s Softball, Men’s Soccer, Co-ed Softball. Please contact the parks and recreation department.

 

Do you provide food in the After School Program?

Snacks are provided on a daily basis in our After School Program

How do I sign up for your Youth Programs?

Information on how to sign up for our Youth Programs can be found in this page on our website.

What does the Children’s Trust do?

The Children's Trust provides funding for some of our youth programs. Learn more by clicking on the link below:

 

What is included in the After School Program?

The schedule we follow is mandated by the Children’s Trust.  The schedule is as follows:

  • Snack Time
  • Homework
  • Physical Fitness
  • Reading
  • Social Skills 
What time is the pool open for public swim?

For the current pool hours, visit our Cutler Ridge Park and Pool webpage.

Who do I report unsafe areas in the athletic fields?

To report unsafe areas in the athletic fields or parks, please contact our Parks Operations Administrator at (786) 205-5516 or our Recreation Manager at (786) 682-2412. You may also contact the Parks and Recreation department directly at (786) 573-5502 or email ebejarano@cutlerbay-fl.gov.

Police

How do I obtain a permit for music or loud noise on the weekends or at night?

The Town does not issue permits for music or loud noise. Town residents must adhere to the regulations set forth by the Miami-Dade County Noise Ordinance. Please refer to the County Ordinance by visiting http://www.filmiami.org/noise_ordinance.asp.

I received a parking citation at one of the Town parks, where can I find information that indicates where I can and cannot park while visiting one of the Parks?

Town Park visitors are advised to park in vehicle designated parking lots and spaces only. Parking along the swale for Town sponsored Special events is permitted, as long as the visitor’s vehicle is not obstructing the side walk, obstructing a fire hydrant, or parking illegally on neighboring private property.

Where can I find information regarding golf carts, including applications for registering my own and any Town Ordinance concerning them?

Please click here  for information regarding golf carts, registering your golf cart and Town Ordinance 10-03 relating to golf cart usage in the Town.

How do I navigate the traffic circles within the Town – specifically the traffic circle on Old Cutler Road?

Where can I register my burglar alarm with the Town?

Please click here for information regarding burglar alarms, registering your burglar alarm and all corresponding Town Ordinances relating to burglar alarms.

Public Works

Can residents trim privately owned trees without a permit?

Yes, but procedures such as topping and hat-racking are prohibited. No more than 25% of the existing canopy can be removed.

Do I need a permit for a new driveway approach and/or resurfacing of an existing driveway approach?

Yes, a permit must be obtained through the Town's Building Department. 

Do I need a permit to remove or relocate a tree on my own private property?

Yes, permits for tree removal or relocation can be obtained through Miami-Dade County Regulatory and Economic Resources Department. You can contact this department by visiting their website.

How do I dispose of oil, and lead based paints, pesticides, household chemicals, drain and oven cleaners, window cleaners and other toxic materials?

Residents can contact Miami-Dade County Public Works and Waste Management by calling 311, to find accepting facilities.

How do I dispose of used tires?

Leave them with the auto shop where you bought the new tires or contact Miami-Dade County Public Works and Waste Management at 311

How do I navigate modern roundabouts (Traffic Circles)?

Below are some "helpful" YouTube videos and links on how to navigate a roundabout (Traffic Circle).
The modern roundabout is a type of raised intersection with no traffic lights. It is designed to reduce crashes and improve traffic flow. By understanding what a modern roundabout is and how it works, motorists, bicyclists and pedestrians can travel through intersections easier and more safely.

Driving With Roundabouts    
Driving Tips for Roundabouts 
ADOT - Transportation Safety and Modern Roundabouts 

How do I obtain a Flood Determination Letter?

Residents may contact the Town's Stormwater Utility Division for further information at 305-234-4262.

How do I obtain an elevation certificate for my property?

Residents may contact the Town's Stormwater Utility Division to request the elevation certificate we may have on file. If the Town does not have a copy of your elevation certificate of the property in their database, you can hire a Florida Registered Professional Land Surveyor to create one for you. 

How do I report a bad odor coming from a pump station, South Dade Landfill and/or South Dade Wastewater Treatment Plant?

Please contact the DERM Complaint Desk, day or night, at 305-372-6955 and/or email //Environmentalcomplaints@miamidade.gov">Environmentalcomplaints@miamidade.gov with any odor or other environmental related complaints. You may also call the Communication Center for Miami Dade Water & Sewer Department at 305-274-9272 or 786-552-8901 through 8907.

How do I report a damaged/leaning/faded street sign?

Residents and/or visitors to the Town may call the Public Works Department at 305-234-4262.

How do I report a pothole?

Resident or visitors to the Town may contact the Public Works Department at 305-234-4262, and provide the location of the pothole.

How do I report a sick or damaged tree in the public right of way?

Residents and/or visitors to the Town may call the Public Works Department at 305-234-4262.

How do I report broken/damaged sidewalks?

Residents and/or visitors to the Town may call the Public Works Department at 305-234-4262.

How do I report flooding issues?

Residents and/or visitors to the Town may contact the Town's Stormwater Utility Division at 305-234-4262.

How do I report graffiti?

Residents and/or visitors to the Town may call the Public Works Department at 305-234-4262.

How do I report illegal dumping?

Please contact Miami-Dade County Public Works and Waste Management at 311.

How do I report loose pets/animals?

Residents and/or visitors to the Town may contact Miami-Dade County Animal Services by calling 311.

How do I report the obstruction/blocking of street signs?

Residents and/or visitors to the Town may call the Public Works Department at 305-234-4262.

How do I request Mosquito Control in my neighborhood?
How do I schedule a bulky waste pick-up?

Bulky waste pick-ups, just like regular trash pick-up is handled through Miami-Dade County Public Works and Waste Management Department. You can schedule your pick-up by calling 311 or by scheduling it online here. Bulky pick-ups should be scheduled before the trash is set out on the swale area.

How often is street sweeping performed and by whom?

Street sweeping is performed through a Town contract on all of its major roadways on a bi-weekly basis.

Is my property in a flood zone?

Residents may retrieve information from the Miami-Dade Flood Zone Map for information regarding their individual property. Residents may also contact the Public Works Department Stormwater Utility Division for further information at 305-234-4262.

What are Private Landowner Rights and Responsibilities for trees in the swale abutting their property?

Every property owner of any tree overhanging any street or right of way within the Town shall prune the branches so that such branches shall not substantially obstruct the view of any street intersection and so that there shall be clear space of thirteen (13) ft. above street surface or eight (8) ft. above the sidewalk surface. Said property owners shall also be responsible for the maintenance of the trees in the swale areas abutting their properties in accordance with Section 14-23 of the Town Code so that such branches shall be a clear space of thirteen (13)  ft. above street surface or eight (8) ft. above the sidewalk surface. Said owners shall remove all dead, diseased or dangerous trees, broken or decayed limbs that constitute a menace to the safety of the public. The Town shall have the right to prune any tree or shrub on private property when it interferes with visibility of any traffic control device or sign or line of sight if the private landowner has not done so within 10 days of receiving notice to do so by the Town.

What are the regulations on yard and swale maintenance?

Weeds, grass or undergrowth must be maintained under a height of 12 inches from the ground. Rubbish, trash , debris, dead trees or other unsightly matter must be removed from the property.

What is the procedure and location for proper disposal of household paint?

Residents can contact Miami-Dade County Public Works and Waste Management by calling 311, to find accepting facilities.

What is the procedure for reporting clogged storm drains?

 Residents and/or visitors to the Town may contact the Town's Stormwater Utility Division at 305-234-4262.

Where do I report a deceased animal located in the roadway?

Where do I report a deceased animal located in the roadway?

 

Where do I report water and sanitary sewer related issues?

Residents may contact Miami-Dade County Water and Sewer Department at (305) 665-7477 or 3-1-1. In the case of an emergency the department can be reached through their emergency line at (305) 274-9272.

Where is the nearest Trash and Recycling Center?

Residents can go to the two following facilities:

  • Eureka Drive Trash and Recycling Center- 9401 SW 184 ST, Miami, FL 33157
  • South Dade Landfill- 23707 SW 97 AVE, Miami, FL 33157
Who do I call for a street light outage/down power line?

Residents and /or visitors to the Town may contact FPL directly at 1-800-468-8243 or the Town's Public Works Department at 305-234-4262.

Who maintains the Town's canals?

The Town's main canals, C100B and C-1N are maintained by South Florida Water Management District (SFWMD), which can be reached by calling 561-686-8800 or 1-800-432-2045. The finger channels and ditches are maintained by Miami-Dade County Public Works and Waste Management Road, Bridges and Canal Maintenance Division under an Interlocal Agreement with the Town and can be reached at 305-592-3115 or by calling 311.

Who repairs traffic lights?

This is the county-wide responsibility of Miami-Dade county. Please click here for more information or call 311.

Why wasn't my trash/recycling collected?

Please contact Miami-Dade County Public Works and Waste Management at 311.

Will the Town mow the grass in the swale area in front of my home?

No, the resident is responsible for the maintenance of the swale area adjacent to their property.

Will the Town re-sod the swale area in front of my home?

No, the Town does not provide this service. The Town will only restore areas that have been damaged due to Town activities, such as roadway resurfacing and sidewalk repair. Utility companies who perform work in the swale areas will also be responsible for restoration.

Search Tips and Tricks

Do the search results include the contents of PDFs and other documents?

Yes.  The website indexes web pages as well as PDFs, Microsoft Office documents, and text documents.

If I search for a phrase (e.g. alarm permit), will the results only show exact matches?

No.  By default, the search results will show matches for any word within the phrase.  In this example, you would receive results for all web pages and documents that contained either the word alarm or the word permit or both.

In order to search on an exact phrase, enclose your search phrase in quotations.  The search results for "alarm permit" will show matches for that exact phrase.

Can I exclude a word from a search (e.g. all pages that have the word "alarm" but not the word "permit"?

Yes.   You can exclude words by using the minus sign (-).   In order to find the results of all pages that have alarm in the result but not permit, you would search for alarm -permit.

Solid Waste

Who is required to have a Solid Waste Franchise Permit?

All private haulers who remove, collect, or transport for disposal from any commercial establishment or multi-family residential establishment in the Town of Cutler Bay, or All private haulers who haul solid waste over the streets or public right-of-way located within the Town.

How much does a solid waste franchise permit cost?

The initial application and associated fees include a $750.00 franchise fee, a $100.00 per account charge, and a $25.00 per vehicle charge.

Are there any recurring fees?

There is a monthly franchise fee of 17% of gross receipts that is due to the Town of Cutler Bay each month.  Additional fees are required for rolloff containers and franchise renewal fees.  Please refer to the Solid Waste Franchise Fee ordinance, as amended, for details on all assessed fees and penalties.  The ordinance can be accessed from the link below.

How long is the solid waste permit valid?

The solid waste franchise permit is valid for each fiscal year beginning October 1st and ending on September 30th.  Courtesy renewal notices are mailed to each registered franchise fee holder and the renewal package must be submitted to the Town before October 1st.  Failure to renew in a timely manner may result in late fees and/or revocation of a solid waste franchise.  If a franchisee does not receive a courtesy renewal notice, they are still responsible for ensuring that their solid waste franchise is renewed prior to October 1st.   Please refer to the Solid Waste Franchise Fee ordinance, as amended, for details on the renewal process and associated fees.

What documents must I provide to obtain a solid waste franchise permit?

Click here to view a check list and all required forms.

What is the penalty for not having a solid waste franchise permit?

Companies who fail to obtain the required permit will be subject to fines as provided for in the Solid Waste Franchise Fee ordinance, as amended, and may be barred from conducting business within the Town limits.  Please refer to the Solid Waste Franchise Fee ordinance, as amended, for details on all assessed fees and penalties.  The ordinance can be accessed from the link below.